Shipping & Returns

Our delivery time are 2-3 working days.

If delays in delivery should occur, please contact us via email:

At STHLM DOG SPA, you always have a 14 days right of withdrawal.
You are responsible for the shipping costs yourself and it is important that the product is not used before return. The packaging must be unbroken.

When your return is received, it needs to be approved by STHLM DOG SPA.
If the product is not acceptable for a return we will contact you via email.

All our products come with a safely cap on the pump that needs to be kept intact for an approved return. Please use the original box that your order came in when returning, for the sake of the environment.

Please send your return to:

Exacta Logistics
Lundåsvägen 10
763 30 Hallstavik